One of the questions I am often asked by people who really want to be front and centre of their supports is
“How can I get more of the good stuff and less of the big service tasks like managing people and doing rosters and paperwork?”
Many families also ask me “How do I get support workers to see what I see, to think ahead and to really do what’s needed?”
I am very pleased to share some of my experience in methods and strategies that will help you develop a positive, flexible and engaged team culture.
Paradoxically I have found that the more people are asked to report and be accountable up a line of management, the less they see things and really take responsibility. The only way to do this is to have practice in taking the responsibility, to really know ‘the buck stops with me on this issue’.
A self managing team
One of the solutions I have worked with people on, is to set up a self managing team. This is a team of workers operating in a manner that requires little top down management. There is still the need for strong governance and oversight, and connection with people, but less of the stuff that takes you away from core…