Editors Note: This is a really great concept and I hope it spreads to Australia. I have attended so called special shopping nights for the disabled before and it can be great to actually get service and have stores less crowded. But of course improving access permanently is a better solution to allow disabled people to go shopping when it suits them best.
What the store does in order to accommodate their customer with autism is that they would have a “quiet hour” in the store. The music will be turned off and so will the escalators, as these are the things that overwhelm a person with autism. The display TV’s will be turned off also, and customers will be given a map with pictures instead of words. This will help make shopping more pleasant for them.
According to Parents.com, the inspiration to make their store as such is because of an incident some six months ago. Simon Lea is the manager of the said store, explained that she saw the boy in the store having sensory issues at that time. The clerk told the father that his son is having some discipline issue to which the father replied that his son couldn’t help the situation and that it was because of his autism.
It’s a great thing to know as well that people are beginning to get it. Although most people will not be able to understand what goes on in an autistic mind. Other nearby stores in the area store have been reported…